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Video Tutorials
http://www.hoohee.com/supersync/SuperSyncBasic.htm
How do I restore a SuperSync folder if my system crashes?
Answer is based on SuperSync version 1.4.0.0
It is very important to understand how SuperSync works for you to better utilize it without issues.
I highly recommend that you always check the backup deleted files option for folder pairs, in case you have the wrong settings for a folder pair for your particular circumstances.
If your system crashes and you want to restore an existing folder pair, in version 1.4.0.0, you need to delete the ".supersync" file stored on the server folder, belonging to your account, before you run the synchronization. This ensures that any previous relationship between the server and your system is now removed. Otherwise, SuperSync assumes that you have deleted all files in that folder on your system and want this behaviour replicated to the server.
What happens if I delete a SuperSync folder from my machine and then run synchronize on it?
When working in a team who all share the same folder and have SuperSync configured to replicate, you should treat the files in the synchronized folder on your machine as if it is the shared folder on the server. If you delete files in your folder, they get deleted on the server when you synchronize.
Let's say you decided that you need to reclaim disk space on your machine and delete the folder, but forget to delete the SuperSync folder pair for it. When you next synchronize that folder (either directly or by batch running), Supersync will fail to synchronize because it can't find the folder it is trying to synchronize on your system.
What happens if I delete all files in a SuperSync folder from my machine but keep the folder and the SuperSync folder pair, in case I want to copy the files at a later date?
The simple answer is that you should not do it. If you decide to delete a folder pair from SuperSync, please delete your account's ".supersync" file on the server, or ask your network and systems administrator to do that for you.
Later versions of SuperSync might implement the removal of the relationship when folder pairs are removed from the list.
Can I rename a SuperSync folder and what effect does this have on synchronization?
Yes you can rename a folder in a SuperSycn pair. If you do this, SuperSync will loose all historical data as they are stored in absolute paths and when comparing SuperSync assumes that you have deleted all files in your renamed folder. You need to delete the ".supersync" file from the server folder first before you run synchronize after a folder rename.
We have plans to modify this behaviour in future versions where a rename triggers the server to recalculate the relative path of files and folders under the renamed folder. Please check posted updates regularly.
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